Canal de Isabel II has an internal information system called Ethics Line to promote compliance with the provisions of the Code of Ethics and Conduct, the law and other internal rules by its directors, managers and employees.
Access to the Ethics Line is through the form available at the following link.
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The Ethics Line is not the appropriate channel to present commercial complaints. For this purpose, Canal de Isabel II has a Customer Service Center where you can present these claims.
Through the Ethics Line, doubts may be raised and possible breaches of the principles and values of our Code of Ethics and Conduct may be reported, both anonymously and by name, being processed by the Ethics and Compliance Committee and guaranteeing confidentiality, under the terms regulated by the Regulations of the Ethics and Compliance Committee.
The Ethics Line shall be available, among others and under the terms regulated by the Code of Ethics and Conduct, to the members of the Board of Directors, executives and employees of Canal de Isabel II, as well as suppliers and contractors, those who have a relationship with the company, shareholders and holders of other securities issued by the Company.
The Ethics and Compliance Committee is responsible for ensuring the proper functioning of the internal reporting system, and for managing the communications or complaints received through the means established for such purpose.
