Privacy and cookies

1. The controller

Canal de Isabel II with National Tax Number A86488087 and with registered address in Calle Santa Engracia, 125, 28003, Madrid, telephone 900 365 365 and email contacto@canaldeisabelsegunda.es is the controller of the processing of data provided via this form.

2. Purpose

The personal data provided and/or processed through this form shall be used and/or processed for the referral of messages related to irrigation systems in the indicated locality. The personal data shall also be used for the reference of information related to the rational and efficient use of water (conveyance, distribution, sewage, purification and/or recycling).

Canal de Isabel II will retain personal data while deregistration from the service “No need to water today" has not been applied for, and the time established by law to address the possible responsibilities that may have arisen has not elapsed.

3. Legal standing

The purpose of the processing of personal data provided through this form is the adoption of the necessary measures for the provision of the service “No need to water today" and the referral of information on a responsible use of water.

In fulfilment of the Canal de Isabel II’s obligation to encourage the rational and efficient use of water and to carry out a correct management of the water resources, so that the human right to water is made possible, we will send users information and recommendations.

The personal data marked with an asterisk (*) are mandatory. In the event personal data are not provided, Canal de Isabel II will not be able to render the requested service.

4. Recepients

Canal de Isabel II will not facilitate personal data provided in this form to third parties unless there is a legal obligation to do so, as may be the case of communication with law enforcement forces and bodies, courts and tribunals and/or other organisations and public administrations.

5. Rights

The following rights may be exercised before Canal de Isabel II:

• Access to personal data, so that Canal de Isabel II confirms they are processing them and obtain, where applicable, information regarding the processing being conducted.

• Correction of inaccurate personal data.

• Deletion of personal data when one of the circumstances provided for in the legislation is met.

• Restriction of personal data processing when one of the conditions indicated in the standards is fulfilled. In such a case, Canal de Isabel II shall only retain them for the preparation, fulfilment or defence of claims, or to protect the rights of another person or legal entity, or for reasons of important public interest for the Union or a particular member state.

• Objection to the processing of personal data, when one of the circumstances provided for in the legislation is met. In such cases, Canal de Isabel II shall stop the processing of personal data, unless there are legitimate, compelling reasons to do so, or for the preparation, fulfilment or defence of claims.

• Portability of personal data, to transfer them to another data controller when one of the circumstances provided for in the legislation is met.

The rights to the restriction of personal data processing and portability of personal data shall take effect beginning 25 of May.

To make use of any of these rights, the holder of the personal data shall be able to remit a notice indicating the right which they would like to exercise to Calle Santa Engracia 125, 28003 in Madrid, with the reference “LOPD,” or send an email to derechoslopd@canaldeisabelsegunda.es. For further information regarding your rights, the holder of the data can visit the web page of the Agencia Española de Protección de Datos (Spanish Data Protection Agency).

In the event that the holder of the data considers Canal de Isabel II to be improperly processing the personal data or that their intentions were not satisfied in matters of exercising their rights, they may present a claim before the Spanish Data Protection Agency.

Privacy policy applicable to the form to enrol in the “Permanent employment opportunities” and “Temporary employment opportunities” available at https://www.canaldeisabelsegunda.es/web/site/empleo

1. The controller

Canal de Isabel II with National Tax Number A86488087 and with registered address in Calle Santa Engracia, 125, 28003, Madrid, telephone 900 365 365 and email contacto@canaldeisabelsegunda.es is the controller of the processing of data provided via this form.

2. Purpose

Data provided through this form will be used to manage the user’s candidacy in the personnel selection processes initiated by Canal de Isabel II and/or domestic firms in the Canal de Isabel II group, that the user may consult on this Website.

In this respect, Canal de Isabel II may grant said personal data to the group’s domestic firms for possible contracting of personnel.

The personal data supplied shall be retained personal data while the user has not requested the deletion of their data and/or communicated their desire to no longer continue in the selection processes of Canal de Isabel II and/or the group’s domestic firms, and while the applicable processing time restrictions have not elapsed. In any case, the user should update their data so that Canal de Isabel II may have up to date information.

3. Legal standing

The legal standing for the processing of personal data that the user provides through this form is the application of precontractual measures with the purpose of carrying out the selection of personnel to employ for Canal de Isabel II and/or the group’s domestic firms.

The assignment of personal data to other domestic firms in the group is based on the given consent of the user and/or adoption of precontractual measures. Withdrawal of this consent will not prevent Canal de Isabel II from processing the personal data for hiring purposes.

The personal data marked with an asterisk (*) are mandatory. In the event that the user does not provide personal data, they will not be eligible to participate in the offered selection processes.

4. Recipients

Personal data provided by users will be reported to other domestic firms in Canal de Isabel II’s corporate group, which users may find on this Website, for the purposes stated in the “Purpose” subsection.

5. Rights

The following rights may be exercised by the user before Canal de Isabel II:

• Access to personal data, so that Canal de Isabel II confirms they are processing them and obtain, where applicable, information regarding the processing being conducted.

• Correction of inaccurate personal data.

• Deletion of personal data when one of the circumstances provided for in the legislation is met.

• Restriction of personal data processing when one of the conditions indicated in the standards is fulfilled. In such a case, Canal de Isabel II shall only retain them for the preparation, fulfilment or defence of claims, or to protect the rights of another person or legal entity, or for reasons of important public interest for the Union or a particular member state.

• Objection to the processing of personal data, when such processing is carried out because it is necessary to perform a task carried out in the public interest or in the exercise of public authorities, or because it is necessary to fulfil legitimate interests pursued by Canal de Isabel II or by a third party. In such cases, Canal de Isabel II shall stop the processing of personal data, unless there are legitimate, compelling reasons to do so, or for the preparation, fulfilment or defence of claims.

• Portability of personal data, to transfer them to another controller of the processing when such processing is based on the consent, a contract or is conducted by automated means.

To make use of any of these rights, the holder of the personal data shall be able to remit a notice indicating the right which they would like to exercise to Calle Santa Engracia 125, 28003 in Madrid, with the reference “LOPD,” or send an email to derechoslopd@canaldeisabelsegunda.es. For further information regarding your rights, the holder of the data can visit the web page of the Spanish Data Protection Agency (Agencia Española de Protección de Datos).

In the event that the holder of the data considers Canal de Isabel II to be improperly processing the personal data or that their intentions were not satisfied in matters of exercising their rights, they may present a claim before the Spanish Data Protection Agency.

1. The controller

Canal de Isabel II, S.A. (hereinafter CANAL) with National Tax Number A86488087 and with registered address in Calle Santa Engracia, 125, 28003, Madrid, telephone 900 365 365 and email clientes@canaldeisabelsegunda.es is the controller of the processing of data provided via this form.
For concerns regarding data protection, please contact the Data Protection Officer at: privacidad@canaldeisabelsegunda.es 

2. Purpose

Data provided by the user via email will be used to take care of users’ requests and to submit the corresponding response, when applicable. The personal data provided shall be retained during the time required to properly handle the request, suggestion, user’s comments, submit the response and/or manage any proceedings should they arise.

CANAL will retain users’ personal data while the legally established period to take care of possibly liabilities that may arise during the data processing and/or liabilities derived from the request and measures taken or until there has been a request to object or delete them, if necessary, has elapsed.

3. Legal standing

The legal standing for the processing of personal data that the user provides via email is the application of precontractual measures to take care of requests, suggestions, users’ comments and manage its processing and the contact submitted through email.

4. Recipients

CANAL uses collaborative services from companies providing computer services, information storage, customer service telephone management, etc. In some cases, it may involve an international data transfer which, in any case, would be covered by the European Commission’s Decisions or the adoption by means of adequate safeguards and would always be limited to the rending of services carried out by our providers on behalf of CANAL. Up to date information and additional details upon written request to the Data Protection Officer may be consulted online at:

5. Rights

Users may exercise the following rights before CANAL:

• Access to personal data, so that CANAL confirms they are processing them and obtain, where applicable, information regarding the processing being conducted.•

• Correction of inaccurate personal data.

• Deletion of personal data when one of the circumstances provided for in the legislation is met.

• Restriction of personal data processing when one of the conditions indicated in the standards is fulfilled. In such a case, CANAL shall only retain them for the preparation, fulfilment or defence of claims, or to protect the rights of another person or legal entity, or for reasons of important public interest for the Union or a particular member state.

• Objection to the processing of personal data, when one of the circumstances provided for in the legislation is met. In such cases, CANAL shall stop the processing of personal data, unless there are legitimate, compelling reasons to do so, or for the preparation, fulfilment or defence of claims.

• Portability of personal data, to transfer them to another Data Controller when one of the circumstances provided for in the legislation is met.

To make use of any of these rights, the holder of the personal data shall be able to remit a notice indicating the right which they would like to exercise to Calle Santa Engracia 125, 28003 in Madrid, with the reference “RGPD/DERECHOS,” or send an email to privacidad@canaldeisabelsegunda.es.

1. The controller

Canal de Isabel II, S.A. (hereinafter CANAL) with National Tax Number A86488087 and with registered address in Calle Santa Engracia, 125, 28003, Madrid, telephone 900 365 365 and email clientes@canaldeisabelsegunda.es is the controller of the processing of data provided via this form.

For concerns regarding data protection, please contact the Data Protection Officer at: privacidad@canaldeisabelsegunda.es 

2. Purpose

Data provided by users through the transparency mailbox form will be used to process requests for access to public information and the reply may be submitted to the user that, when applicable, may proceed just as the referral of information regarding the rational and efficient use of water throughout its whole cycle.

CANAL will retain users’ personal data while the user does not apply for a withdrawal of registration, the legally established period to take care of possibly liabilities that may arise during the data processing and/or liabilities derived from the request and measures taken or until there has been a request to object or delete them, if necessary, has lapsed.

3. Legal standing

The legal standing for the processing of personal data that the user provides via the form made available for the realisation of queries in the transparency mailbox is the application of precontractual measures to take care of and process the user’s request.

The referral of information related to the rational and efficient use of water throughout its whole cycle is based on the legitimate interest of Canal de Isabel II to do so, thus contributing to the compliance of its quality and environmental policy.

The personal data marked with an asterisk (*) are mandatory If the user does not provide this data, Canal de Isabel II will be unable to take care of their request.

4. Recipients

CANAL uses collaborative services from companies providing computer services, information storage, customer service telephone management, etc. In some cases, it may involve an international data transfer which, in any case, would be covered by the European Commission’s Decisions or the adoption by means of adequate safeguards and would always be limited to the rending of services carried out by our providers on behalf of CANAL. Up to date information and additional details upon written request to the Data Protection Officer may be consulted online at: 

Apart from the aforementioned cases, CANAL will not facilitate personal data provided in this form to third parties unless there is a legal obligation to do so, as may be the case of communication with Law enforcement forces and agencies, courts and tribunals and/or other organisations and public administrations with competencies. For example, reporting data to the Canal de Isabel II Public Body for the exercise of administrative authorities recognized in the applicable standards that may be consulted on our web page. In any case, assignees may be consulted at: 

5. Rights

Users may exercise the following rights before CANAL:

• Access to personal data, so that CANAL confirms they are processing them and obtain, where applicable, information regarding the processing being conducted.

• Correction of inaccurate personal data.

• Deletion of personal data when one of the circumstances provided for in the legislation is met.

• Restriction of personal data processing when one of the conditions indicated in the standards is fulfilled. In such a case, CANAL shall only retain them for the preparation, fulfilment or defence of claims, or to protect the rights of another person or legal entity, or for reasons of important public interest for the Union or a particular member state.

• Objection to the processing of personal data, when one of the circumstances provided for in the legislation is met. In such cases, CANAL shall stop the processing of personal data, unless there are legitimate, compelling reasons to do so, or for the preparation, fulfilment or defence of claims.

• Portability of personal data, to transfer them to another Data Controller when one of the circumstances provided for in the legislation is met.

To make use of any of these rights, the holder of the personal data shall be able to remit a notice indicating the right which they would like to exercise to Calle Santa Engracia 125, 28003 in Madrid, with the reference “RGPD/DERECHOS,” or send an email to privacidad@canaldeisabelsegunda.es.

For further information regarding your rights, the holder of the data can visit the web page of the Spanish Data Protection Agency (Agencia Española de Protección de Datos). In the event that the holder of the data considers that CANAL is not properly processing the personal data or that their intentions were not satisfied in matters of exercising their rights, they may present a claim before the Spanish Data Protection Agency.

6. Source of data

Personal data must be provided by the holder of the same. If another person’s data is provided, there must be express and duly authorized consent to provide them to CANAL and information regarding the data protection of their data must be provided to the holder of the same.

Data requested in the form are required for the rendering of services, and must be accurate and up to date.

1. The controller

Canal de Isabel II with National Tax Number A86488087 and with registered address in Calle Santa Engracia, 125, 28003, Madrid, telephone 900 365 365 and email contacto@canaldeisabelsegunda.es is the controller of the processing of data provided via this form.

2. Purpose

Personal data provided and/or processed through this form will be used to process and manage comments on the blog, publish them along with the provided nick/name and measure service quality.

Canal de Isabel II will retain the personal data as long as the comment remains published on the Site. Furthermore, Canal de Isabel II will retain the personal data as long as the legally established time period to take care of possible liabilities that may arise has lapsed.

3. Legal standing

The purpose of the processing of personal data provided through this form is the application of the necessary measures for the publication of the comment together with the nick/name provided and measure the service quality and consent.

The communication to improve the usability and service quality is based in the legitimate interest to improve the same.

The personal data marked with an asterisk (*) are mandatory If they are not provided, the comment will not be posted.

4. Recipients

As noted in the table of basic information for data protection, any person who accesses the log may see the nick/name included in the form and that it may be published together with the provided comment.

Apart from the foregoing, Canal de Isabel II will not facilitate personal data provided in this form to third parties unless there is a legal obligation to do so, as may be the case of communication with State security forces and bodies, courts and tribunals and/or other organisations and public administrations.

5. Rights

The following rights may be exercised before Canal de Isabel II:

• Access to personal data, so that Canal de Isabel II confirms they are processing them and obtain, where applicable, information regarding the processing being conducted.

• Correction of inaccurate personal data.

• Deletion of personal data when one of the circumstances provided for in the legislation is met.

• Restriction of personal data processing when one of the conditions indicated in the standards is fulfilled. In such a case, Canal de Isabel II shall only retain them for the preparation, fulfilment or defence of claims, or to protect the rights of another person or legal entity, or for reasons of important public interest for the Union or a particular member state.

• Objection to the processing of personal data, when one of the circumstances provided for in the legislation is met. In such cases, Canal de Isabel II shall stop the processing of personal data, unless there are legitimate, compelling reasons to do so, or for the preparation, fulfilment or defence of claims.

• Portability of personal data, to transfer them to another data controller when one of the circumstances provided for in the legislation is met.

To make use of any of these rights, the holder of the personal data shall be able to remit a notice indicating the right which they would like to exercise to Calle Santa Engracia 125, 28003 in Madrid, with the reference “LOPD,” or send an email to privacidad@canaldeisabelsegunda.es. For further information regarding his/her rights, the holder of the data can visit the web page of the Agencia Española de Protección de Datos (Spanish Data Protection Agency).

In the event that the holder of the data considers Canal de Isabel II to be improperly processing the personal data or that their intentions were not satisfied in matters of exercising their rights, they may present a claim before the Spanish Data Protection Agency.

1. Data controller

Canal de Isabel II, S.A. (hereinafter CANAL) with National Tax Number A86488087 and with registered address in Calle Santa Engracia, 125, 28003, Madrid, telephone 900 365 365 and email clientes@canaldeisabelsegunda.es is the controller of the processing of data provided via this form. For concerns regarding data protection, please contact the Data Protection Officer at: privacidad@canal.madrid

2. Purpose

Personal data provided to use will be used to process requests to visit the CANAL facilities and other events as well as to ensure the security of visitors, our facilities, and the personnel who work in the same.

CANAL will retain users’ personal data while the legally established period to take care of possibly liabilities that may arise during the data processing and/or liabilities derived from the request and measures taken or until there has been a request to object or delete them, if necessary, has lapsed.

Likewise, personal data will be retained for a minimum of 18 months from the time they are provided for the purpose of carrying out internal statistical analyses about the use of the facilities and users who access them (profiles of users and/or organisations that visit, types of the most visited facilities, registered incidents, etc.)

3. Legal grounds or standing 

The legal grounds or standing which justify the processing of personal data provided through this form is the application of contractual and precontractual measures and the compliance with regulations in force regarding safety and risk prevention.

4. Recipients

CANAL uses collaborative services from companies providing computer services, information storage, customer service telephone management, etc. In some cases, it may involve an international data transfer which, in any case, would be covered by the European Commission’s Decisions or the adoption by means of adequate safeguards and would always be limited to the rendering of services carried out by our providers on behalf of CANAL. Up to date information and additional details upon written request to the Data Protection Officer may be consulted online at: 

Apart from the aforementioned cases, CANAL will not facilitate personal data provided in this form to third parties unless there is a legal obligation to do so, as may be the case of communication with State security forces and bodies, courts and tribunals and/or other organisations and public administrations. In any case, assignees may be consulted at:

5. Rights

Users may exercise the following rights before CANAL:

• Access to personal data, so that CANAL confirms they are processing them and obtain, where applicable, information regarding the processing being conducted.

• Correction of inaccurate personal data.

• Deletion of personal data when one of the circumstances provided for in the legislation is met.

• Restriction of the processing of personal data when one of the conditions indicated in the standards is fulfilled. In such a case, CANAL shall only retain them for the preparation, fulfilment or defence of claims, or to protect the rights of another person or legal entity, or for reasons of important public interest for the Union or a particular member state.

• Objection to the processing of personal data, when one of the circumstances provided for in the legislation is met. In such cases, CANAL shall stop the processing of personal data, unless there are legitimate, compelling reasons to do so, or for the preparation, fulfilment or defence of claims.

• Portability of personal data, to transfer them to another Data Controller when one of the circumstances provided for in the legislation is met.

To make use of any of these rights, the holder of the personal data shall be able to remit a notice indicating the right which they would like to exercise to Calle Santa Engracia 125, 28003 in Madrid, with the reference “RGPD/DERECHOS,” or send an email to privacidad@canaldeisabelsegunda.es.

For further information regarding his/her rights, the holder of the data can visit the web page of the Spanish Data Protection Agency (Agencia Española de Protección de Datos). In the event that the holder of the data considers that CANAL is not properly processing the personal data or that their intentions were not satisfied in matters of exercising their rights, they may present a claim before the Agencia Española de Protección de Datos (Spanish Data Protection Agency).

Privacy policy applicable to personal data (images) captured by CCTV cameras.

1. Data Protection Delegate

Canal de Isabel II, S.A. (hereinafter CANAL) with Tax Identification Number A86488087, with registered address at Calle Santa Engracia, 125, 28003, Madrid, telephone 900 365 365 and e-mail contacto@canaldeisabelsegunda.es, is responsible for the processing of personal data (images) captured by the video surveillance cameras at Canal de Isabel II, S.A. facilities.

You may contact the Data Protection Delegate in relation to data protection issues at privacidad@canaldeisabelsegunda.es.

 2. Purpose

The personal data provided (images) will be used to guarantee and manage the facilities managed and/or monitored by CANAL (persons, goods, and facilities), as well as to control access to certain specific facilities. They will also be used to prevent the commission of crimes, misdemeanours, and security-related offences.

CANAL shall keep your personal data until the time established by law has elapsed in order to attend to any possible liabilities that may arise from the processing of the data or until you have requested your opposition or their deletion, if applicable, and for a maximum of one month, after which time they must be destroyed, unless they are communicated to the Security Forces and/or Courts and Tribunals and/or blocked, in those cases in which they must be kept to accredit the commission of acts that threaten the integrity of persons, goods or facilities.

3. Legitimation

The legal basis or legitimation that justifies the processing of personal data, in order to guarantee security, is the application of obligations required by the regulations (legal obligation), in accordance with the regulations in force related to the preservation of the integrity of the dams, or of the hydrological information systems, as well as the legitimate interest of Canal to protect the facilities and their assets and people, in addition to the fulfilment of a mission in the public interest.

4. Addressees

CANAL uses the collaboration services of IT service providers, information storage companies, companies to provide security-related services, as well as all those services that involve any processing of personal data, even if incidental, subscribing to the corresponding data processor clauses in accordance with data protection regulations. In some cases, this could involve an international transfer of data which, in any case, would be covered by European Commission Decisions or the adoption of appropriate guarantees and would always be limited to the provision of services carried out by our suppliers on behalf of CANAL. You can consult this information in an updated form on the Internet at http://www.canaldeisabelsegunda.es/cesionariosytransferenciadatos/ and may consult additional details upon written request to the Data Protection Officer.

Apart from the cases indicated above, CANAL will not provide your personal data to third parties, unless there is a legal obligation to do so, such as in the case of communication with State Security Forces and Bodies, Courts and Tribunals and/or Individuals who request access to certain images recorded by the video surveillance cameras, in order to know the identity of a third party, for the purposes of being able to exercise certain legal and/or contractual actions. In any case, you can consult the assignees at http://www.canaldeisabelsegunda.es/cesionariosytransferenciadatos/

5. Rights

The user may exercise the following rights before CANAL:

• Access to their personal data, so that CANAL can confirm whether they are being processed and obtain, where appropriate, information on the processing being carried out.
• The rectification of inaccurate personal data.
• The deletion of your personal data when any of the circumstances provided for in the regulations apply.
• The limitation of the processing of your personal data when any of the conditions indicated in the regulations are met, in which case CANAL will only keep them for the formulation, exercise or defence of claims, or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a specific Member State.
  • Opposition to the processing of their personal data, when any of the circumstances provided for in the regulations apply. In these cases, CANAL will stop processing your data, unless there are compelling legitimate grounds for the processing or for the formulation, exercise or defence of claims.
  • The portability of your personal data, to transfer them to another data controller, when any of the circumstances provided for in the regulations apply.

To exercise any of these rights, you may send a written communication addressed to the Data Protection Delegate, indicating the right you wish to exercise, to the address Calle Santa Engracia 125, 28003 Madrid, with the reference "RGPD/RIGHTS", or send an e-mail to privacidad@canal.madrid.

For more information about your rights, you can visit the website of the Spanish Data Protection Agency. If you consider that CANAL is not processing your personal data properly or has not satisfied your claims regarding the exercise of your rights, you may file a complaint with the Spanish Data Protection Agency http://www.agpd.es.

6. Source of your data

Personal data shall, in all cases, be provided by the owner of the data.

1. Data controller

Canal de Isabel II, S.A. (hereinafter CANAL) with NIF 186488087, with registered office at Calle Santa Engracia, 125, 28003, Madrid, telephone 900 365 365 and email coordinacionmunicipal@canaldeisabelsegunda.es, is responsible for the processing of personal data of institutional contacts.

You can contact the Data Protection Delegate regarding data protection aspects at the address privacy@canal.madrid 

2. Purpose

The personal data of institutional contacts will be used to enable direct communication in relation to the provision of integral water cycle services provided by CANAL and the submission of information on company activities that may be important to comply with the commitment of transparency that society demands.

CANAL will keep the personal data of institutional contacts as long as it continues to maintain said consideration. Likewise, CANAL will store the personal data as long as the time established by law has not elapsed to attend to the possible responsibilities that may arise from the processing of the data and / or responsibilities derived from the request and procedures carried out or until they have not requested their opposition or their deletion, if applicable.

3. Legal grounds or standing 

The legitimacy for the processing of personal data as institutional contact, or as a person designated to receive communications from CANAL is the legitimate interest of keeping institutional contacts informed of news regarding CANAL and / or the provision of the referred services or related to the integral water cycle and the public interest, as well as the submission of information on company activities that may be important to comply with the transparency commitment demanded by society.

In the event that it is necessary to use the data of the institutional contacts for purposes other than those indicated, we will request the appropriate express consent.

4. Recipients

CANAL uses the collaboration services of companies that provide computer services, information storage, telephone management and / or customer service, as well as all those services that involve some processing of personal data, even incidental, subscribing the corresponding data controller clauses in accordance with data protection regulations. In some event, it could entail an international transfer of data that, in any case, would be covered by the Decisions of the European Commission or the adoption through adequate guarantees and would always be limited to the provision of services that our suppliers would perform, on behalf of CANAL. You can consult this information in an updated way at the internet route http://www.canaldeisabelsegunda.es/cesionariosytransferenciadatos/ and you can consult additional details upon written request to the Data Protection Delegate.

Apart from the cases indicated above, CANAL will not provide your personal data to third parties, unless there is a legal obligation to do so, such as the case of communication with State Security Forces and Bodies, courts and tribunals and / or other organizations and administrations for the exercise of administrative powers and powers recognized in the regulations that you can consult on our website. In any case, you can consult the assignees at http://www.canaldeisabelsegunda.es/cesionariosytransferenciadatos/ 

5. Rights

The user may exercise the following rights before CANAL:

• Access to your personal data, so that CANAL confirms if it is treating them and obtain, where appropriate, information about the treatment that is being carried out.
• The rectification of personal data that are inaccurate.
• The deletion of personal data when any of the circumstances provided for in the regulations concur.
• The limitation of the processing of personal data when any of the conditions indicated in the regulations are met, in which case CANAL will only keep them for the formulation, exercise or defense of claims, or for the protection of the rights of another natural person or legal or for reasons of important public interest of the Union or of a certain Member State.
• Opposition to the processing of personal data, when any of the circumstances provided for in the regulations concur. In these cases, CANAL will stop processing your data, unless there are compelling legitimate reasons for the treatment or for the formulation, exercise or defense of claims.
• The portability of personal data, to transmit them to another data controller, when any of the circumstances provided for in the regulations concur.

To make use of any of these rights, you may send a written communication addressed to the Delegate for Data Protection, indicating the right you wish to exercise, to the address Calle Santa Engracia 125, 28003, Madrid, with the reference "RGPD / RIGHTS ”, Or send an email to privacy@canal.madrid 

For more information about your rights you can visit the website of the Spanish Agency for Data Protection. If you consider that CANAL is not treating your personal data adequately or has not satisfied your claims regarding the exercise of your rights, you can file a claim with the Spanish Agency for Data Protection www.agpd.es.

6. Source of data

Personal data must be provided by the owner thereof. In exceptional cases they have been provided by the City Council to which it belongs.